NHS dentistry

Camberwell Dental Care are dedicated to providing NHS services
We are one of 70 practices in the UK to have been selected by the Dept of Health to deliver NHS care in a new and better way
The aim is to prevent dental disease for all patients.

NHS dentistry at camberwell dental care

We at Camberwell Dental Care are dedicated to providing NHS services and as part of that commitment we are one of 70 practices in the UK to have been selected by the Dept of Health to deliver NHS care in a new and better way.

The aim is to prevent dental disease for all patients.

You will notice that your check is now called the Oral Health Assessment (OHA).

The OHA is an in-depth examination that gives you, the patient much clearer information about your dental health and advice as to what to do to improve or maintain health.

We will give you a printed programme of the treatment we recommend and also those things you will need to do for yourself to keep in good dental health.

The traffic light colours used (red, amber and green ) will make it easier to understand how you are doing in terms of decay, gum disease, tooth wear etc.

We will monitor your progress over a period that varies according to your particular needs and make referrals where necessary.

It is expected that all NHS practices will deliver dental care in this new manner in the future.

NHS dentistry treatments

All treatment that is necessary in your dentist’s opinion to protect and maintain good oral health is available on the NHS.

Orthodontic treatment (braces) is available on the NHS if it is clinically necessary and we can refer patients to an orthodontist for this.

For details on NHS dental treatment fees please see our NHS dentistry fees page.

This means the NHS provides any treatment that you need to keep your mouth, teeth and gums healthy and free of pain, including:

dentures
crowns
bridges

How do NHS appointments work? (See COVID-19 page for current procedures)

When you call Camberwell Dental Care

We will ask you for your name, telephone number (preferably mobile) and date of birth. We will give you a time and date for your first appointment and we will ask that you come a few minutes early to complete the medical questionnaire. We will then transfer the information you have provided onto the computer before your appointment. The dentist will then talk you through the medical information you have provided ensuring that anything of relevance is noted on your computer file. All this information is held and processed under the Data Protection Act 1998 and is held under strict confidentiality rules.

Alternatively, you can download the medical questionnaire and complete, sign and date it and bring it with you to the appointment.

Before your appointment

We try to send sms, email and BT phone messages to patients the day before their appointments to remind them.

However, sometimes network providers delay sms messages, so you need to make a note of your appointment date and time.

Please give us 24 hours notice (for a Monday appointment, please call by lunchtime on Friday before) to cancel or postpone an appointment.

If you are ill in the morning on the day of your appointment, please email to camberwelldentalcare@gmail.com before 8:30 a.m.

On your first appointment

It would be helpful if you could bring some form of ID to help us obtain exact details, especially if you have difficulty with English .You will be asked to sign an NHS acceptance form which you will need to read and fill in. The form will mention NHS charges and what is required of you as a patient seen under NHS services. You will be asked to pay for your examination prior before you see the dentist.

If you have difficulty with English, you should bring someone with you who can translate for you and help you complete the medical questionnaire. Alternatively, if you let us know when you book the appointment, we can try to organise an interpreter through our Primary Care Trust for you.

We cannot treat you if we are not entirely satisfied that you understand the questions we ask you and if we feel you cannot give us informed consent.

Children must be accompanied by their parent or guardian.

The dentist will discuss any relevant medical conditions with you before treatment.

A full dental check up will take place which may include x-rays and you will be welcome to ask any questions of the dentist. The check up will take approximately 30 minutes during which time we will give you a detailed health plan which will show the following:

How your dental health is at the present time
What the dentist proposes to do for you to make any improvements
What you should do to improve your health
A time frame-work for this course of treatment

We will then organise further appointments for you with the same dentist.

You will be asked to pay in full for the band of treatment that applies to you. Should your treatment not be completed for any reason e.g. you might be ill and unable to attend, you will only pay for the work that has been done in any of the bands and we will refund the money to you.

Keeping appointments

At CDC we do not charge for missed appointments or late cancellations for NHS work.

However, if you fail to cancel an appointment without 24 hours notice TWICE (8 working hours notice so you would be expected to cancel a Monday early morning appointment by Friday lunchtime) we will no longer treat you.

Please note that we do charge for missed appointments for private treatment e.g. private hygienist – full cost.

find us

Camberwell Dental Care
6 Camberwell Church St,
London, Greater London
SE5 8QU

appointments

to register with the practice or book an appointment please contact us or

Tel: 020 7703 0301

opening hours

Monday	08.30-13.00	13:45-17:15
Tuesday	08.30-13.00	13:45-17:15
Wednesday	08.30-13.00	13:45-17:15
Thursday	08.30-13.00	13:45-17:15
Friday	08.30-13.00	13:45-17:15

Saturdays and evenings by arrangement.